Dar Al-Shifa General Hospital is committed to the confidentiality of the information of its electronic portal users and seeks to provide high-quality service to all beneficiaries.
The portal user is responsible for constantly reviewing the terms and principles of privacy and confidentiality of information to learn about any updates made to them
The administration of the electronic portal of Dar Al-Shifa General Hospital is not required to announce any updates made to these terms and principles, and your use of the portal means that you are informed and agree to these terms and principles and the continuous amendments made to them.
Security of personal information
The Privacy and Confidentiality of Information document was prepared to help visitors and users understand the nature of the data collected from them when they visit the portal and how to deal with it.
The portal administration takes appropriate and appropriate procedures and measures to maintain the personal information it has in a safe manner that ensures its protection from loss, unauthorized access, misuse, or unauthorized modification and disclosure. Among the most important measures in place in the company to protect the visitor’s personal information are:
Strict procedures and measures to protect the security of information and technology that we use to prevent fraud and unauthorized access to our systems.
Regular and periodic updating of protection procedures and controls that meet or exceed standard standards.
Our employees are qualified and trained to respect the confidentiality of our visitors’ personal information.
Collection of personal information
Once the user visits the Dar Al-Shifa General Hospital portal, the company’s server records the user’s IP address, the date and time of the visit, and the URL of any website from which you are referred to the Dar Al-Shifa General Hospital portal.
Most websites, as soon as they are visited, place a small file on the hard disk of the visitor’s device (browser). This file is called “cookies.” Cookies are text files. Some websites that you visit deposit them on the hard disk of your device. They contain These text files contain information that allows the site that deposited them to retrieve it when needed during the user’s next visit to the site. Among this saved information is:
Remember your username and password.
Save page settings if available on the portal.
Save the colors chosen by the user.
Not allowing the same user to vote more than once.
The browser may not have to enter the password for every visit, as the site’s system will be able to detect it through cookie files, or it may prevent the user from repeating the voting process if he has voted previously, and so on… On this basis, the Dar Al-Shifa General Hospital portal will use the existing information In cookies files for their own technical purposes when you visit them more than once, the portal can also change the information contained in the cookie files or add new information whenever you visit the Dar Al-Shifa General Hospital portal.
If you use a direct application or send us an email through the electronic portal of Dar Al Shifa General Hospital providing us with personal data, we do not share that information with any other party. By submitting your data and personal information through the electronic portal of Dar Al-Shifa General Hospital, you fully agree to the storage, processing and use of that data by the Saudi authorities. We reserve the right at all times to disclose any information to the competent authorities, when this is necessary to comply with any law, regulation or government request.
You are solely responsible for the completeness, correctness and truthfulness of the data you send through this portal.
Protect your privacy
In order for us to help you protect your personal information, we recommend the following:
Contact us immediately when you think that someone has obtained your password, user code, PIN, or any other confidential information.
Do not give confidential information over the phone or the Internet unless you know the identity of the person or party receiving the information.
Use a secure browser when you conduct online transactions, close unused network applications, and make sure your antivirus software is up to date.
To safeguard your personal data, electronic storage and transmitted personal data are secured using appropriate security technologies.
This portal may contain electronic links to websites or portals that may use methods to protect information and its privacy that differ from the methods we use. We are not responsible for the content, methods or privacy of these other sites, and we advise you to refer to the privacy notices of those sites.
Sending emails to the hospital
When you inquire or request information about a specific program or service, or if you give additional information using any of the means of communication with the company, whether electronic or non-electronic, such as requesting an inquiry on our website, we will use your email address to respond to your inquiries, and it It is possible to save your email address, your message, and our response to it for quality control purposes. We may also do so for legal and regulatory purposes. Dar Al-Shifa General Hospital may, from time to time, send you an email regarding our programs and services. If at any time you wish to be removed from our mailing list, you may reply to any email received as directed,
